A global technology enterprise streamlined its identity and access management (IAM) framework using IBM Security Verify. The transformation enhanced scalability, improved security, and simplified user access across 27 million accounts worldwide. By adopting IBM’s cloud-based IAM capabilities, the organization unified identity verification, reduced complexity, and accelerated digital trust across its ecosystem.

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  Business challenge
  
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  Solution
  
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  Solution Components
  
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  Results
  

Business challenge

Managing millions of user identities across applications, regions, and devices had become a significant challenge for the enterprise. The legacy IAM systems were fragmented, difficult to scale, and unable to support the company’s growing cloud adoption and security needs.

The organization aimed to:

• Simplify and centralize identity management for millions of users.
• Implement stronger authentication and authorization controls.
• Improve user experience without compromising security.
• Enable seamless integration across hybrid and multi-cloud environments.

Solution

To address these challenges, the global enterprise deployed IBM Security Verify, a modern identity-as-a-service (IDaaS) solution. The platform provided AI-powered identity management, adaptive access control, and multi-factor authentication (MFA) — all delivered through a scalable, cloud-native framework.

IBM Security Verify enabled centralized governance for user access across internal systems and external applications. With automation and analytics, the solution helped detect anomalies, enforce access policies, and reduce administrative workload.

By integrating identity verification and access control into a single platform, the company achieved end-to-end visibility, stronger security, and a seamless user experience.

Solution components

• IBM Security Verify
• IBM Cloud IAM Integration
• Multi-Factor Authentication (MFA)

Enhanced Scalability

IBM Security Verify supported over 27 million users globally, managing authentication across hybrid environments with minimal latency and high availability.

AI-Driven Access Intelligence

The platform used machine learning to identify unusual login behavior, enabling adaptive authentication and reducing the risk of unauthorized access.

Simplified User Experience

A unified interface allowed employees, partners, and customers to securely access resources through single sign-on (SSO) — improving productivity and satisfaction.

Result

• Supported secure access for 27 million users globally.
• Improved login success rates and user satisfaction.
• Enhanced threat detection through AI-powered insights.
• Reduced IAM administration overhead and complexity.
• Established a scalable, future-ready IAM framework.

With IBM Security Verify, we can securely manage millions of identities while simplifying user access across multiple applications. The platform provides intelligence, scalability, and trust at a level unmatched by traditional IAM solutions.

— Chief Information Security Officer, Global Technology Enterprise

A leading global asset management firm transformed its digital operations by implementing IBM Security Verify Access, a cloud-based authentication and identity management solution. The platform enabled faster, more secure client access to digital investment tools, improved operational efficiency, and simplified user management across global teams. With IBM Security Verify Access hosted on AWS, the firm achieved stronger authentication, scalability, and a seamless user experience.

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  Business challenge
  
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  Solution
  
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  Solution Components
  
• 
  Results
  

Business challenge

The firm needed to provide clients and advisors with secure and convenient access to critical investment data, tools, and reports from anywhere, on any device. Traditional on-premises identity systems were becoming inefficient, slow to scale, and costly to maintain.

The organization sought to:

• Modernize its identity and access management (IAM) infrastructure.
• Ensure frictionless yet secure authentication for clients and partners.
• Improve operational efficiency and scalability across global regions.

Enable faster deployment of new digital services while maintaining compliance.

Solution

To achieve these objectives, the asset management firm deployed IBM Security Verify Access, adopting a cloud-based authentication model hosted on AWS. The solution offered a secure and flexible identity layer for web and mobile applications, supporting single sign-on (SSO), adaptive access, and multifactor authentication (MFA).

By integrating IBM Security Verify Access with its existing digital investment platforms, the company improved user experiences for both clients and internal advisors. The centralized management console simplified policy administration, while real-time monitoring enhanced threat detection and compliance visibility.

Solution components

• IBM Security Verify Access
• IBM Security Services hosted on AWS
• Cloud-based Authentication Infrastructure

Simplified User Experience

Single sign-on (SSO) allowed clients and employees to securely access investment tools and financial dashboards through one unified login — improving convenience and productivity.

Enhanced Productivity and Scalability

The cloud-hosted IAM solution scaled effortlessly across geographies, supporting thousands of concurrent sessions while maintaining high performance and uptime.

Advanced Security Integration

By integrating MFA and adaptive risk-based authentication, the firm minimized unauthorized access risks and aligned with global financial security regulations.

Result

• Streamlined identity and access management across the enterprise.
• Reduced authentication time and improved client satisfaction.
• Enhanced security posture with multifactor authentication.
• Increased agility in launching new digital products and services.
• Lower operational costs through managed cloud infrastructure.

Cloud-based authentication is the new engine for digital enablement. IBM Security Verify Access allowed us to accelerate our digital strategy while ensuring enterprise-grade security for our clients and partners.

— Chief Information Officer, Leading Global Asset Management Firm