A leading grocery retail chain processes over 50 million transactions daily across thousands of stores. Delays in data synchronization between outlets and central systems affected operations, inventory tracking, and customer service. By adopting IBM MQ and IBM App Connect, the retailer modernized its data backbone, achieving real-time messaging, faster analytics, and reliable transaction processing across all locations.

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  Business challenge
  
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  Solution
  
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  Solution Components
  
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  Results
  

Business challenge

The grocery retailer’s legacy systems struggled to transfer sales and inventory data efficiently between stores and the central data hub. With more than 2,400 locations, delays in message delivery impacted key business processes including stock replenishment, payment validation, and promotions.

Key Challenges:

• Geographically distributed operations generate large volumes of transactions daily.
• Data delays affecting inventory visibility and point-of-sale synchronization.
• Legacy systems unable to process concurrent updates in near real time.
• Limited scalability for seasonal peaks and transaction surges.

To ensure accurate and timely business insights, the retailer needed a high-performance, low-latency messaging infrastructure that could handle large-scale data traffic seamlessly.

Solution

The company modernized its architecture by implementing IBM MQ as the messaging backbone and IBM App Connect for integration and automation. Together, they enabled near-instant data movement and processing across retail stores and the central data warehouse.

Solution Highlights:

• IBM MQ: Provided reliable, secure, and asynchronous messaging between store systems and the enterprise data hub.
• IBM App Connect: Simplified integration across POS systems, backend servers, and analytics tools.
• Enterprise Service Bus (ESB): Unified data routing and transformation for centralized visibility.
• Real-Time Updates: Enabled same-day transaction reporting and accurate data analytics.

Solution components

• IBM MQ
• IBM App Connect
• IBM Enterprise Service Bus (ESB)

Real-Time Data Flow

Reduced the time to process and synchronize 50 million daily messages from hours to seconds.

Reliable Messaging Backbone

Ensured consistent data delivery between distributed systems, even during peak traffic periods.

Lightweight Architecture

Delivered high throughput with minimal hardware footprint, simplifying maintenance and scalability.

Result

• Reduced data processing time by 90%, improving store-to-hub synchronization.
• Enabled real-time visibility for inventory, payments, and promotions.
• Improved system reliability and reduced downtime during data surges.
• Delivered faster business insights through instant transaction reporting.

This message broker is rock-solid. It has a relatively small footprint and it’s a world-class integration engine. With IBM MQ and App Connect, we can transfer data from any store to the central hub in near real time.

— Software Engineer, Leading Grocery Retailer

A leading advanced materials manufacturer faced growing challenges in managing data across multiple production systems and business applications. Fragmented workflows created inefficiencies, delayed decision-making, and limited real-time visibility.

By implementing IBM App Connect, the company unified data flows between its manufacturing, logistics, and enterprise systems. The integration enabled seamless data sharing, improved productivity, and delivered a robust foundation for analytics and process automation across its operations.

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  Business challenge
  
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  Solution
  
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  Solution Components
  
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  Results
  

Business challenge

As production scaled, data was being generated from a wide range of siloed systems — from equipment monitoring and process control to ERP and supply chain management tools.

Key Challenges:

• Inconsistent data across production and business applications.
• Manual reconciliation causing errors and lost operational time.
• Lack of visibility into real-time production metrics and material flow.
• Difficulty coordinating analytics between manufacturing and business systems.

The company needed a centralized, flexible integration platform that could unify data across all systems, improve synchronization, and enable smarter, faster decision-making.

Solution

To unify its operations, the organization partnered with Nexright to deploy IBM App Connect, creating a reliable integration backbone that linked its MES, ERP, and quality management systems.

Solution Highlights:

• Centralized Integration: Connected multiple enterprise and shop-floor systems through a single integration layer.
• Real-Time Data Flow: Enabled seamless data exchange between production, logistics, and analytics systems.
• Cloud and On-Premise Support: Provided flexibility to integrate both on-site and hybrid cloud applications.
• Automation and Monitoring: Streamlined reporting and analytics, allowing better oversight of key metrics.

Solution components

• IBM App Connect
• IBM Integration Bus (IIB)

Unified Data Access

IBM App Connect centralized disparate data systems, providing a unified view of operations across departments.

Improved Data Accuracy

Automated synchronization minimized human error, ensuring consistent and accurate production records.

Enhanced Operational Agility

Real-time data exchange allowed faster response to production changes and improved decision-making.

Result

• Reduced data latency by 70%, enabling near real-time performance tracking.
• Improved manufacturing efficiency through better coordination between systems.
• Enabled cross-functional analytics and KPI monitoring for leadership teams.
• Created a scalable foundation for future process automation and digital transformation.

The integration solution provided by IBM App Connect has delivered an agile and lightweight platform. It allows seamless data analysis, monitoring, and analytics across our operations.

— Project Lead, Information Management Team, Advanced Materials Manufacturer