Why Trustworthy AI Is the Key to Unlocking Technology's True Potential

Unlock AI-Driven Observability for Cloud-Native Performance

Gain real-time insights, automate issue resolution, and maximize efficiency with IBM Instana Observability.

Overview of the Product

IBM Instana Observability delivers real-time, AI-powered insights that enable organizations to continuously monitor and optimize application performance across cloud-native, hybrid, and on-prem environments. Designed for DevOps, SREs, and IT operations teams, Instana automates root cause analysis, enhances incident remediation, and provides second-by-second full-stack visibility — from mobile and web to microservices, containers, and mainframe environments. With automated, proactive observability, Instana empowers teams to improve user experiences, reduce downtime, and drive continuous innovation.

Why choose Instana?

Automate repetitive tasks, allowing teams to focus on innovation.
Reduce downtime by capturing full application and infrastructure context.
ML-driven smart alerts enable faster troubleshooting and mean time to resolution.
Track dependencies across public cloud, on-prem, and IaaS environments.
Leverage AI-driven insights for quick, data-backed decisions.
Identify performance bottlenecks and optimize user experience.

What the Numbers say?

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Rated as a leader in observability solutions.

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Recognized for Application Performance and Observability excellence.

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Covering all major cloud, container, and microservices environments.

Features

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Monitor applications, services, and infrastructure in one unified view.
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Automatically detect and alert on performance deviations and risks.
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Resolve incidents faster with instant pinpointing of the cause.
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Track service dependencies in modern, distributed environments.
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Monitor releases in real-time to ensure code quality and performance.
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Analyze resource usage and avoid overprovisioning or underutilization.

Key Facts

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300+ technology stacks supported, including major cloud and on-prem platforms.

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Zero-config deployment—get up and running in minutes with automatic discovery.

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Multi-cloud compatible, offering consistent monitoring across AWS, Azure, GCP, and hybrid setups.

Case Studies

Accelerating Digital Transformation and Sustainability with IBM Turbonomic and Instana

A forward-looking enterprise set out to optimize its IT infrastructure for both performance and environmental responsibility. Facing increased energy costs and sustainability pressures, the organization needed a solution to enhance system efficiency while minimizing its carbon footprint.

By collaborating with Nexright, the company deployed IBM Turbonomic for intelligent resource management and IBM Instana for observability and performance analytics. Together, these platforms created a closed-loop automation system that improved performance, reduced energy consumption, and advanced the organization’s environmental, social, and governance (ESG) goals.

Business challenge

The enterprise managed a complex hybrid IT environment spanning on-prem, cloud, and containerized workloads. As demand for digital services grew, so did the infrastructure’s energy consumption and operational costs. Manual scaling and monitoring methods were no longer viable to meet performance goals without environmental trade-offs.

Key Challenges:

  • Increasing compute demand leading to higher power and cooling consumption.
  • Lack of visibility across multi-cloud and on-premise environments.
  • Manual optimization cycles causing inefficiency and downtime.
  • Difficulty balancing sustainability goals with workload performance.

Solution

Partnering with Nexright, the enterprise implemented IBM Turbonomic Application Resource Management (ARM) integrated with IBM Instana Observability to build an intelligent, self-optimizing infrastructure.

IBM Turbonomic continuously analyzed workload demand and automated resource allocation decisions to maintain performance without overprovisioning.
IBM Instana provided granular observability and AI-driven performance monitoring to ensure smooth operations across hybrid environments.

Solution Highlights:

  • AI-Powered Optimization: Turbonomic automated workload management to reduce compute waste and improve utilization.
  • Full-Stack Visibility: Instana delivered real-time insights into application performance, dependencies, and user experience.
  • Sustainability Integration: Resource right-sizing directly contributed to measurable carbon and energy reductions.
  • Closed-Loop Automation: Combined analytics and automation eliminated manual intervention, improving consistency and reliability.

Solution components

  • IBM Turbonomic Application Resource Management (ARM)
  • IBM Instana Observability
  • IBM Cloud Pak® for AIOps (Optional Integration)

Continuous Application Optimization

Automatically adjusted resources to match workload demand, ensuring performance at the lowest possible energy cost.

Sustainability-Focused Insights

Enabled data-driven tracking of energy savings and CO₂ reduction metrics through optimized compute operations.

Unified Performance Visibility

Correlated real-time observability with AI-driven optimization for seamless decision-making.

Result

  • 30% reduction in energy consumption through AI-driven resource efficiency.
  • Faster application performance with improved infrastructure responsiveness.
  • Reduced MTTR (Mean Time to Resolution) by 40% using automated insights.
  • Enhanced sustainability metrics, aligning IT operations with corporate ESG goals.

Turbonomic and Instana have transformed the way we operate — delivering a balance between peak performance and sustainability. With automation and visibility in place, we’re achieving greater efficiency without compromising environmental responsibility.

Head of IT Operations & Sustainability Programs

Delivering Real-Time Visibility and Reliability with IBM Instana Observability

A leading financial services provider sought to strengthen the reliability and responsiveness of its digital platforms. As customer demand for instant decisions and seamless experiences grew, maintaining visibility across complex applications became increasingly challenging.

By partnering with Nexright, the organization deployed IBM Instana Observability, a modern, AI-powered solution that delivers full-stack monitoring and real-time insights across distributed systems. This enabled the company to achieve faster issue resolution, improve uptime, and ensure uninterrupted financial services for its clients.

Business challenge

Operating within a highly regulated financial ecosystem, the enterprise needed real-time visibility into its hybrid and microservices environments to guarantee system reliability and compliance. Existing monitoring tools required extensive configuration, delaying incident resolution and reducing operational agility.

Key Challenges:

  • Limited observability across microservices and APIs.
  • Manual correlation of incidents causing delayed root cause analysis.
  • Lack of automation for performance diagnostics.
  • Customer-impacting downtime during high transaction periods.

To maintain trust and operational continuity, the organization required a zero-configuration observability platform that could provide immediate insights and automatic detection of performance anomalies.

Solution

In collaboration with Nexright, the enterprise implemented IBM Instana Observability to gain complete visibility into its complex application environment.

Instana’s AI-driven capabilities provided automatic discovery, dependency mapping, and distributed tracing across every service, application, and user transaction — allowing IT teams to identify and resolve issues in real time before they impacted customers.

Solution Highlights:

  • Automated Observability: No manual setup required — the system discovered all services automatically.
  • AI-Driven Root Cause Detection: Instant correlation of performance anomalies to reduce mean time to resolution (MTTR).
  • Full Transaction Visibility: End-to-end tracing of every call and microservice dependency.
  • Real-Time Alerting: Immediate notifications to preempt incidents before they affected operations.

Solution components

  • IBM Instana Observability
  • IBM Cloud Pak® for AIOps (Optional Integration)

Zero Configuration Deployment

Enabled plug-and-play observability with minimal setup, reducing deployment time and manual overhead.

Full-Stack Insight

Delivered visibility into infrastructure, applications, APIs, and user experience in real time.

Predictive Intelligence

Leveraged AI to forecast potential performance degradation and recommend corrective actions automatically.

Result

  • High availability: Achieved near-zero downtime across financial applications.
  • Faster resolutions: Reduced incident response time by up to 80%.
  • Enhanced agility: Accelerated rollout of new digital services and products.
  • Improved customer experience: Enabled real-time decision systems with uninterrupted uptime.

Instana gives us end-to-end visibility across all our systems with zero configuration. It’s like having a live map of everything that’s happening — helping us deliver faster, more reliable financial services.

Head of Application Performance & Reliability

What The Users Say

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We recognize the importance of watsonx data and the open-source foundation its built upon. The technology has significantly enhanced our data performance and analytics capabilities.

VP, Leading Technology Company
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“IBM Security and Compliance Center gave us real-time compliance monitoring across our multicloud deployments. We now move faster and with confidence.”

CIO, Global Financial Services Firm
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“Our DevOps team loves the policy-as-code integration, and the unified view drastically reduces risk blind spots.”

Head of Cloud Security, Retail Enterprise
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“It is a perfect system for companies with a high volume of data. Threat detection is instantaneous and automatic. It helps us fix problems instantly without complicated procedures.”

Meena Prasad, IT Security Analyst, ManTech

FAQ's

Instana is an AI-powered observability platform for monitoring dynamic microservices environments. It provides real-time, automated monitoring and root-cause analysis across containers, services, and infrastructure.

Instana offers automatic discovery of services and dependency mapping, with 1-second granularity for metrics and tracing. Unlike legacy tools, it is built for cloud-native, containerized, and hybrid applications.

Instana supports Kubernetes, Docker, OpenShift, IBM Cloud, AWS, Azure, GCP, Java, Node.js, Python, Go, and over 250+ technologies across infrastructure and applications.

Instana leverages AI to auto-correlate logs, metrics, traces, and events. This enables predictive issue detection, anomaly detection, and faster mean-time-to-resolution (MTTR).

SRE teams use Instana for real-time SLAs/SLOs monitoring, error budgeting, and performance baselining. It helps proactively identify system degradation before user impact.

Yes. Instana offers distributed tracing across microservices, with full visibility into user journeys, API calls, and backend systems without manual instrumentation.

Yes, Instana is designed for hybrid and multi-cloud architectures. It provides unified monitoring across on-prem, cloud, and container environments.

Nexright offers strategy workshops, customized observability dashboards, performance tuning, and hands-on implementation of Instana for enterprise-grade environments.

Resources

Optimize IT operations with AI-driven observability and automation.