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IBM Operational Decision Manager

Streamline workflows and enhance decision-making with intelligent, scalable automation.

Overview of the Product

IBM Operational Decision Manager (ODM) is a sophisticated process workflow software that empowers businesses to automate, manage, and refine their decision-making processes. By embedding intelligent workflow technology, ODM allows enterprises to optimize their workflows, improve efficiency, and reduce risks. Whether used as a standalone solution or integrated into IBM Cloud Pak® for Business Automation, ODM provides powerful capabilities that help businesses create dynamic, data-driven policies that adapt to changing market conditions.

Why Choose IBM Operational Decision Manager?

Automate business process workflows with real-time analytics and predictive intelligence.
Reduce operational bottlenecks by automating workflows—from claims processing to customer onboarding.
Adapt to evolving compliance requirements with built-in governance, auditing, and version control.
Dynamically adjust pricing, loyalty programs, and promotions to enhance personalization.
Leverage AI-powered insights from IBM Watson to build intelligent, data-backed decision models.
Deploy on cloud, on-premises, OpenShift, Kubernetes, or IBM Z®, ensuring enterprise-grade support.

What the Numbers say?

Features

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No-code and low-code tools for both business and IT users.
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Test rules against real-world scenarios before deployment to ensure accuracy.
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Collaborate across teams with managed rule governance and control.
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Manage high-volume, mission-critical decision workloads without compromising performance.
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Boost decision accuracy using advanced machine learning models from IBM Watson.
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Run ODM seamlessly on cloud, edge, mobile, or mainframe environments.

Key Facts

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Recognized as a leader in Decision Intelligence Platforms (IDC MarketScape 2024).

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Automate business decisions as part of an AI-driven automation suite.

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ODM supports a variety of sectors, including finance, retail, and healthcare.

What The Users Say

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The precision and agility of IBM’s decision automation saved us millions in fraud detection.

VP of Risk Management, Global Retail Chain
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IBM ODM revolutionized our decision-making process. We reduced compliance risks and automated critical workflows with zero downtime.

CTO, Leading Financial Institution

Resources

Take control of your business rules, automate key decisions, and optimize operations with IBM Operational Decision Manager.