Detect fraud and build trust across all digital channels
Prevent account takeovers, verify identity, and stop fraud in real time.
Overview of the Product
IBM Trusteer® is a comprehensive suite of cloud-based fraud prevention solutions that helps organizations protect customers and digital assets across all online channels. Combining AI-powered behavioral analytics, global threat intelligence, and real-time risk assessments, IBM Trusteer enables seamless authentication, fraud detection, and endpoint protection from account onboarding through the full user journey. Whether it’s stopping phishing, detecting malware, or identifying high-risk devices, Trusteer delivers multilayered security while enhancing the customer experience.
Why Choose IBM Trusteer?
Monitor risk signals throughout each session—from login to logout.
Leverage behavioral biometrics and machine learning to detect anomalies.
Unified fraud prevention across web and mobile channels.
Silent background risk assessments eliminate friction for legitimate users.
Powered by a vast network of millions of endpoints worldwide.
Flexible and scalable SaaS infrastructure that evolves with your business.
What the Numbers say?
Features
Detect suspicious behavior and account takeover attempts with AI.
Instantly evaluate the risk level of new or guest user identities.
Assess mobile device hygiene and in-session threats in real time.
Safeguard customers against malware, phishing, and browser-based fraud.
Real-time data from millions of devices enriches risk assessments.
Analyze user behavior to distinguish legitimate users from fraudsters.
Key Facts
Trusteer Rapport download helps protect users at endpoint level with no disruption.
IBM Trusteer Rapport integrates seamlessly into existing fraud management systems.
IBM Trusteer solutions are cloud-native, scalable, and continuously updated.
Case Studies
Strengthening Fraud Detection and Customer Trust with IBM Security Trusteer
A leading European digital bank enhanced its fraud prevention and customer protection strategy by deploying IBM Security Trusteer, a powerful AI-driven solution for detecting online fraud and account takeover attempts. By implementing IBM’s behavioral analytics and device fingerprinting capabilities, the bank reduced fraud incidents, safeguarded customer accounts, and maintained a seamless digital experience for over one million users.
Business challenge
With rapid growth in digital banking adoption, fraudsters increasingly target customers through phishing, identity theft, and account takeover attacks. The bank’s previous fraud prevention system was reactive, often unable to detect sophisticated threats early enough to prevent financial losses.
The organization needed to:
- Detects and prevents fraudulent logins and transactions in real time.
- Enhance fraud analysis accuracy without impacting customer experience.
- Strengthen user authentication across web and mobile channels.
- Maintain compliance with stringent financial regulations and data privacy laws.
Solution
To address these challenges, the digital bank implemented IBM Security Trusteer, integrating it across all online and mobile platforms. IBM Security Trusteer analyzes digital identity signals, behavioral biometrics, and device information to detect fraud before transactions occur.
The AI-based model learns continuously from user behavior patterns, identifying suspicious activity such as impossible travel, device spoofing, or credential misuse. This proactive approach enabled the bank to stop fraudulent sessions instantly while allowing legitimate users to access services smoothly.
IBM Security Trusteer also ensured regulatory compliance by anonymizing user data, ensuring complete privacy protection while maintaining fraud detection accuracy.
Solution components
- IBM Security Trusteer
- Behavioral Analytics and Device Fingerprinting
- AI-Based Fraud Detection Model
Advanced Fraud Detection
AI and behavioral biometrics identify deviations from normal customer behavior, flagging anomalies that indicate fraud or account compromise.
Seamless Customer Experience
The system operates silently in the background, ensuring zero friction for legitimate users while maintaining strong security controls.
Data Privacy and Compliance
IBM Security Trusteer analyzes activity patterns without storing personally identifiable information, ensuring adherence to GDPR and financial compliance standards.
Result
- Reduced fraudulent transactions and account takeovers by over 90%.
- Improved fraud detection accuracy with AI-driven models.
- Enhanced digital banking trust and user satisfaction.
- Strengthened compliance with European data privacy laws.
- Created a scalable framework for continuous fraud prevention.
Many fraud detection tools react after an incident — IBM Security Trusteer acts proactively. It understands fraudsters’ behavior, not just user data, and delivers unmatched precision in protecting our customers’ accounts.
— Chief Information Security Officer, Leading European Digital Bank
What The Users Say
“Companies around the world rely on IBM Trusteer to protect their customers and digital ecosystems. From global banks to fintech innovators, Trusteer empowers security teams to move faster, prevent breaches, and preserve trust across all digital channels.”
FAQ's
IBM Trusteer is a fraud detection and prevention solution designed for banks and financial services. It identifies risky sessions, devices, and behaviors in real time.
It analyzes user behavior, device fingerprinting, and session anomalies using AI to uncover fraud patterns that static rules might miss.
Pinpoint is a key component that provides advanced fraud detection for web and mobile banking, including credential stuffing and account takeover attacks.
Yes, it offers SDKs for iOS and Android to embed behavioral biometrics and risk scoring directly into banking apps.
It uses risk scoring and layered analytics to reduce false positives and ensure legitimate users aren’t blocked unnecessarily.
Yes, it supports regulatory mandates like PSD2, FFIEC, and GDPR through its layered security and customer data privacy features.
It can be deployed as a SaaS offering or integrated into existing fraud prevention platforms via API.
Nexright supports integration with banking systems, configures risk models, and provides ongoing support for fraud prevention operations.
