Transform Workflow Automation with IBM Business Automation Workflow
Automate workflows to boost efficiency, productivity & insights
Overview of the Product
IBM Business Automation Workflow is a modular platform that combines business process management and case handling to automate both structured and unstructured work. Integrated with IBM Cloud Pak® for Business Automation and watsonx Orchestrate, it enables organizations to streamline decision-making, coordinate workflows across hybrid environments, and scale automation through low-code tooling and AI-powered orchestration.
Why Choose IBM Business Automation Workflow?
Combine structured and unstructured workflows into a unified system, ensuring standardized task execution and prioritization across teams.
Accelerate response times with easy access to systems, data, and analytics for workflow participants and case managers.
Leverage built-in analytics to monitor workflows, predict outcomes, and make data-driven decisions.
Start small with minimal investment using a flexible subscription model, then expand effortlessly as your needs grow.
Empower business users to design, modify, and deploy workflows without extensive coding knowledge.
Ensure regulatory compliance with built-in governance tools for data protection and lifecycle management.
What the Numbers say?
Organizations using IBM Business Automation Workflow experience a significant reduction in manual processing time.
AI-powered analytics drive more accurate and faster decisions.
Globally adopted by industry leaders across finance, healthcare, and manufacturing.
Features
Design, execute, and monitor both structured processes and dynamic cases in a single platform.
Infuse workflows with AI via watsonx Orchestrate for smart task assignment, entity recognition, and proactive assistance.
Identify inefficiencies and hidden bottlenecks with event-driven process mining and visual diagnostics.
Empower business users to create and update workflows without relying heavily on IT resources.
Track performance across workflows with real-time dashboards, KPIs, and predictive analytics.
Connect workflows to external applications, legacy systems, and cloud environments for end-to-end orchestration.
Key Facts
Supports everything from process modeling to execution and monitoring.
Flexibility to align with existing infrastructure and data policies.
Powered by integrated analytics and watsonx AI models for decision support and policy execution.
What The Users Say
“Thousands of enterprises rely on IBM Business Automation Workflow to modernize operations and drive growth. Industry leaders across finance, insurance, and logistics report measurable improvements in operational efficiency and customer satisfaction.”
FAQ's
BAW is a process automation solution that combines business process management (BPM) and case management into one platform. It enables organizations to digitize workflows, manage complex tasks, and increase operational efficiency
BAW unifies both structured (BPM) and unstructured (case management) workflows, allowing for flexible, event-driven processes and adaptive task handling, unlike traditional BPM which only supports rigid, predefined paths.
Financial services, insurance, healthcare, and government agencies commonly use BAW to automate high-volume, compliance-driven processes like claims processing, onboarding, and document routing.
BAW includes workflow orchestration, task management, case handling, business rules integration, dashboards, and real-time analytics—all designed to streamline decision-making and task execution.
Yes. BAW can be integrated with Cloud Pak for Business Automation, allowing you to leverage document capture, content services, and RPA within one unified platform.
Absolutely. IBM Business Automation Workflow supports deployment on IBM Cloud, Red Hat OpenShift, or private clouds, enabling scalable and flexible automation environments.
It enables audit trails, enforces business rules, and ensures task routing follows defined governance models, which is critical for regulatory and compliance-intensive industries.
Nexright provides workflow design, process analysis, cloud deployment, and optimization services to help enterprises fully leverage IBM Business Automation Workflow for digital transformation.
