Regaining Control and Compliance with IBM Security MaaS360
A leading global sales outsourcing provider strengthened device management, compliance, and cost efficiency by deploying IBM Security MaaS360® with Watson. The solution offered unified endpoint management (UEM) to secure thousands of devices used across remote operations. With enhanced visibility, automated compliance, and AI-driven insights, the organization reduced operational costs while improving workforce productivity and security posture.
Business challenge
Operating across multiple regions, the company relied on a large, distributed workforce using a mix of corporate and personal devices. Managing device security, data privacy, and software updates across mobile and laptop fleets had become increasingly complex.
The organization needed to:
- Gain real-time visibility into all endpoints and user activities.
- Simplify compliance enforcement across thousands of devices.
- Reduce the cost and risk associated with unmanaged endpoints.
- Automate policy deployment, updates, and threat response.
Solution
To regain control of its mobile ecosystem, the sales outsourcing provider implemented IBM Security MaaS360 with Watson, enabling secure and intelligent endpoint management across its global workforce.
MaaS360’s AI-powered analytics identified vulnerabilities and compliance gaps, helping the company enforce policies proactively. The platform streamlined onboarding for new devices, automated patch updates, and safeguarded sensitive customer and sales data.
The integrated dashboard provided IT teams with end-to-end visibility, allowing them to monitor device health, compliance status, and data usage in real time. This significantly reduced manual oversight while ensuring full adherence to corporate policies and industry regulations.
Solution components
- IBM Security MaaS360 with Watson
- Unified Endpoint Management (UEM)
- AI-Powered Compliance Automation
Increased Compliance
MaaS360 automatically detected policy deviations and enforced remediation steps, ensuring that all devices aligned with enterprise security requirements.
Reduced Data Cost
By optimizing device usage patterns and eliminating redundant data consumption, the organization achieved measurable cost savings across its global operations.
AI-Driven Insights
Watson-powered analytics delivered predictive recommendations, helping IT teams identify potential issues before they escalated into compliance risks or service disruptions.
Result
- Enhanced endpoint security and compliance across all devices.
- Reduced operational costs and data expenses.
- Improved employee productivity through simplified device management.
- Strengthened data protection for remote and hybrid workers.
- Achieved centralized visibility and real-time compliance reporting.
IBM Security MaaS360 allowed us to monitor and secure every device in real time. The AI insights helped us prevent potential security incidents while optimizing costs and simplifying compliance management.
— Chief Information Officer, Leading Global Sales Outsourcing Provider