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Enabling Smart Urban Transformation with IBM Cloud Pak for Integration

A leading urban development organization achieved faster digital innovation and operational agility through IBM Cloud Pak® for Integration. By modernizing its IT infrastructure and adopting containerized integration solutions, the organization reduced development timelines by 47% and improved API performance by 8%, paving the way for smarter, data-driven urban experiences.

Business challenge

The organization aimed to position itself as a leader in sustainable and intelligent real estate development. To achieve this, it needed to unify data, improve customer engagement, and automate decision-making across multiple digital platforms.

Key challenges included:

  • Fragmented data across legacy systems and departments.
  • Slow integration cycles delaying new digital product launches.
  • Need for a scalable API architecture to support connected urban ecosystems.
  • Limited visibility into API performance and customer data.

Solution

Partnering with Nexright, the organization implemented IBM Cloud Pak® for Integration, IBM API Connect®, and IBM MQ® to enable agile, secure, and high-performance data integration.

IBM Cloud Pak for Integration allowed the team to containerize APIs and deploy them across hybrid environments, supporting rapid application development and enabling real-time interactions between smart infrastructure systems, urban management tools, and citizen service platforms.

Solution components

  • IBM Cloud Pak® for Integration
  • IBM API Connect®
  • IBM MQ®
  • IBM App Connect
  • Red Hat® OpenShift® Container Platform

Modern API Architecture

Streamlined API communication between urban service systems, improving interoperability and performance.

Container-Based Deployment

Accelerated development and scalability with containerized environments powered by Red Hat® OpenShift®.

Real-Time Data Integration

Enabled seamless flow of data from infrastructure sensors, citizen platforms, and back-end systems for proactive planning.

Result

  • 47% reduction in time required to develop and launch new digital services.
  • 8% average response time improvement across API calls.
  • Enhanced digital experience for end-users through connected, data-driven interfaces.
  • Improved agility and scalability across hybrid cloud environments.
  • Strengthened the organization’s position as a technology-driven urban innovator.

This initiative allows us to innovate faster, integrate smarter, and deliver urban experiences that reflect our vision for sustainable, connected communities. IBM’s technology foundation enables us to make data-driven decisions with confidence.

Head of Digital Strategy, Leading Urban Development Organization