IBM Watson Discovery Archives

Ishika
January 1, 2026

Enhancing Help Desk Productivity with IBM Watson Discovery

A leading IT support services provider was struggling to handle rising ticket volumes, inconsistent issue resolution, and slow response times across its internal help desk. Agents were required...

Ishika
January 1, 2026

Enhancing IT Operations Efficiency with IBM Watson Discovery

Unkapt is an alternative lending, cross-border capital raising platform offering APAC small and lower middle market issuers (SMEs) the opportunity to use innovative financing to raise capital among...

Published

January 1, 2026

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2 min

Implementing Intelligent Automation with IBM Business Automation Workflow: A Comprehensive Guide

Businesses are under constant pressure to improve efficiency, reduce costs, and enhance customer experiences. Intelligent automation has emerged as a key enabler in achieving these goals by combining artificial intelligence (AI) with automation technologies. IBM Business Automation Workflow (BAW) offers a robust platform to implement intelligent automation, integrating workflow automation

Enhancing Help Desk Productivity with IBM Watson Discovery

Enhancing IT Operations Efficiency with IBM Watson Discovery

Implementing Intelligent Automation with IBM Business Automation Workflow: A Comprehensive Guide

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