Simplifying Secure Identity and Access for 27 Million Users with IBM Security Verify
A global technology enterprise streamlined its identity and access management (IAM) framework using IBM Security Verify. The transformation enhanced scalability, improved security, and simplified user access across 27 million accounts worldwide. By adopting IBM’s cloud-based IAM capabilities, the organization unified identity verification, reduced complexity, and accelerated digital trust across its ecosystem.
Business challenge
Managing millions of user identities across applications, regions, and devices had become a significant challenge for the enterprise. The legacy IAM systems were fragmented, difficult to scale, and unable to support the company’s growing cloud adoption and security needs.
The organization aimed to:
- Simplify and centralize identity management for millions of users.
- Implement stronger authentication and authorization controls.
- Improve user experience without compromising security.
- Enable seamless integration across hybrid and multi-cloud environments.
Solution
To address these challenges, the global enterprise deployed IBM Security Verify, a modern identity-as-a-service (IDaaS) solution. The platform provided AI-powered identity management, adaptive access control, and multi-factor authentication (MFA) — all delivered through a scalable, cloud-native framework.
IBM Security Verify enabled centralized governance for user access across internal systems and external applications. With automation and analytics, the solution helped detect anomalies, enforce access policies, and reduce administrative workload.
By integrating identity verification and access control into a single platform, the company achieved end-to-end visibility, stronger security, and a seamless user experience.
Solution components
- IBM Security Verify
- IBM Cloud IAM Integration
- Multi-Factor Authentication (MFA)
Enhanced Scalability
IBM Security Verify supported over 27 million users globally, managing authentication across hybrid environments with minimal latency and high availability.
AI-Driven Access Intelligence
The platform used machine learning to identify unusual login behavior, enabling adaptive authentication and reducing the risk of unauthorized access.
Simplified User Experience
A unified interface allowed employees, partners, and customers to securely access resources through single sign-on (SSO) — improving productivity and satisfaction.
Result
- Supported secure access for 27 million users globally.
- Improved login success rates and user satisfaction.
- Enhanced threat detection through AI-powered insights.
- Reduced IAM administration overhead and complexity.
- Established a scalable, future-ready IAM framework.
With IBM Security Verify, we can securely manage millions of identities while simplifying user access across multiple applications. The platform provides intelligence, scalability, and trust at a level unmatched by traditional IAM solutions.
— Chief Information Security Officer, Global Technology Enterprise