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Protecting Critical Airport Operations with IBM Security QRadar EDR

A major international airport leveraged IBM Security QRadar® EDR (Endpoint Detection and Response) to detect, analyze, and remediate malware threats across its hybrid IT infrastructure without disrupting operations. With over 1,000 daily flights and 70 million annual passengers, the airport required a robust cybersecurity solution capable of identifying sophisticated attacks in real time while maintaining continuous operational uptime.

Business challenge

As one of the world’s busiest airports, the organization faced constant cyber threats targeting its critical IT and operational systems. With thousands of connected devices and networks managing logistics, passenger processing, and flight operations, even a minor disruption could lead to major service interruptions.

The airport needed to:

  • Strengthen its endpoint detection and response (EDR) capabilities.
  • Prevent, isolate, and remediate advanced malware attacks in real time.
  • Gain complete visibility across distributed systems and endpoints.
  • Protect airport operations without impacting performance or uptime.

Solution

To enhance its cybersecurity posture, the airport deployed IBM Security QRadar EDR, a next-generation endpoint protection platform powered by AI-driven threat detection and automation. The solution continuously monitored endpoints across operational and IT environments to detect malicious behavior patterns before they could cause disruption.

Using QRadar EDR’s real-time visibility, the airport’s security team was able to detect suspicious network activity linked to malware infiltration, analyze the threat, and initiate automated remediation — all without interrupting airport operations.

Solution components

  • IBM Security QRadar EDR
  • IBM Security QRadar Suite Integration
  • Advanced Threat Detection and Response Framework

Real-Time Detection & Remediation

QRadar EDR provided AI-powered behavioral analytics to detect anomalies at the endpoint level and automatically initiate containment measures to prevent lateral movement.

Non-Disruptive Security Operations

The platform ensured remediation processes were executed seamlessly, allowing the airport to maintain uninterrupted passenger and flight services during active threat resolution.

Comprehensive Threat Visibility

Through centralized dashboards, the IT team gained full visibility across thousands of endpoints, enabling proactive detection, investigation, and recovery from potential attacks.

Result

  • Identified and neutralized advanced malware before system compromise.
  • Reduced detection and remediation time from hours to minutes.
  • Achieved full endpoint visibility across IT and OT networks.
  • Prevented service disruptions and ensured uninterrupted flight operations.
  • Strengthened cybersecurity resilience through automation and AI.

IBM Security QRadar EDR gave us the power to detect and eliminate threats in real time — even across complex airport systems — without affecting daily operations. Its automation capabilities have made our response faster, more precise, and more reliable.

Head of Cybersecurity Operations, Major International Airport