Unlock Powerful Insights with AI-Driven Watson Discovery
Discover hidden data potential for better decision-making.
Overview of Product
IBM Watson Discovery helps businesses quickly find and understand critical information hidden in unstructured data. By understanding language and context, it reduces manual search time, improves productivity, and enables faster decision-making. It automatically identifies key content—like sections, tables, and answers—even from poor-quality documents. Users can train it with minimal effort, and it learns to focus on what matters most. Instead of overwhelming users with search results, it delivers precise, relevant insights and can seamlessly integrate them into automated workflows. Watson Discovery transforms how teams access and act on information—driving better outcomes for customers, employees, and the business.
Why Choose IBM Watson Discovery?
Reduce time spent analyzing vast amounts of data by up to 90%.
Customize AI models to capture industry-specific nuances, ensuring actionable insights.
Leverage semantic search and NLP to gain context and meaning from data, not just keywords.
Stay ahead with up-to-date insights, tracking trends and emerging patterns across multiple sources.
Seamlessly integrate Watson Discovery across multiple channels, from websites to mobile applications.
Built-in robust security protocols to ensure sensitive data is always protected.
What the Numbers say?
A major insurance firm achieved significant time savings by adopting Watson Discovery for document processing.
A law firm experienced a 4X increase in productivity, contributing to a 30% rise in revenue.
An oil and gas company achieved over $10 million in cost savings by using Watson Discovery to streamline data processing.
What the Numbers Say?
01
Lightning-fast data access, 8 times speedier, while slashing costs across cloud and on-premises data sources.
02
Free up data engineers for high-value tasks with 25-65% fewer ETL requests.
03
Say goodbye to $27 million in manual cataloging costs, just as IBM Global Chief Data Office did.
Features
Automatically extract entities, emotions, and topics for concise, context-aware insights.
Find relevant information quickly with AI-powered algorithms that go beyond keyword matching.
Industry-tuned Watson NLP for rapid, accurate document insights.
Enhanced OCR reliably extracts data from low-resolution, irregular-font, or poorly lit documents.
Continuously track and monitor data for emerging patterns and market shifts.
Stay connected and informed with the Watson Discovery mobile app.
Key Facts
Trusted by leading global enterprises across industries such as finance, healthcare, and legal.
Easily integrates into your existing systems, enhancing your workflow without disruption.
Customers report substantial time and cost savings, improved decision-making, and enhanced productivity.
What The Users Say
A leading consumer credit company that offers many products and services, receives a large volume of customer inquiries on a wide variety of topics. Company turned to IBM Watson to accomplish two goals: Give customers the information they need, quickly, and reduce the training period and turnover rate for operators.
Enhancing Customer Support: IBM Watson Discovery Information Access and Lowers Training Turnover for Consumer Credit Leader
A leading insurance Reinsurance used IBM AI to automate internal processes triggered by incoming emails for claims and new business submissions. Leveraging the natural language processing functions of IBM Watson Discovery, the platform eliminates 32 steps of manual intervention, reduces errors, and reduces the duration of claims processing.
Revolutionizing Insurance Operations: IBM AI Automates Processes, Enhances Efficiency for Leading Reinsurance Company
A leading fintech company that makes the AIEQ, billed as œthe world™s first AI-powered equity ETF (Exchange Traded Fund). By combining structured and unstructured data, AIEQ enables EquBot to select portfolios that are more likely to have the highest opportunity for market appreciation. Over time, the knowledge graphs that IBM Watson allows EquBot to build are growing, allowing for more predictive accuracy over time. As the assets have grown, the ETF continues to improve. In AIEQ™s first year, it underperformed against the broad US market. The next year, it matched this benchmark, and in the subsequent year, it significantly outperformed the US market.
AI-Powered Financial Innovation: EquBot’s Journey with AIEQ ETF and IBM Watson Discovery for Enhanced Market Performanc
FAQ's
IBM Watson Discovery is an AI-powered search and content analysis platform that uses natural language processing (NLP) to uncover hidden insights in structured and unstructured data. It extracts answers, trends, and patterns from vast volumes of documents, PDFs, webpages, and enterprise data.
Unlike keyword-based search tools, Watson Discovery applies machine learning and NLP to understand context and semantics. It can return answers to complex queries, surface relevant passages, and even recommend actions—making it ideal for enterprise use cases.
Yes. Watson Discovery securely ingests and analyzes internal data sources such as CRMs, databases, support tickets, and knowledge bases. It offers connectors for Box, SharePoint, Salesforce, and custom data integrations.
Common industries include legal, healthcare, insurance, telecom, and customer service. It helps teams automate information retrieval, speed up case resolution, and improve decision-making with AI-enhanced content analysis.
Yes. Watson Discovery is available as a service within IBM Cloud Pak for Data. This allows organizations to unify AI, data governance, and data analysis workflows in a containerized hybrid cloud platform.
Watson Discovery can re-crawl and re-index content on a schedule or trigger basis. With dynamic document ingestion pipelines, it ensures updated results without manual retraining.
It handles PDFs, HTML, Word documents, emails, customer support logs, product documentation, contracts, and more—extracting relevant text, metadata, sentiment, and relationships.
Nexright assists with use case design, data preparation, integration into existing platforms (like CRMs or helpdesks), and model fine-tuning for domain-specific queries, ensuring maximum business value from Discovery.
Resources
Get Started with IBM Watson Discovery Today
Unleash the power of AI-driven insights for your business, with the added advantage of IBM Watson speech recognition and voice recognition for richer data analysis.