What is Cognitive Engage

Nexright Cognitive Engage is a Customer Experience platform built…
Chatbot for Superannuation

Chatbot as a Super Coach to improve member engagement

While chatbot development is in its infancy relative to other…

What is Conversational commerce

Conversational commerce is a term coined by Uber’s Chris Messina. What…

Custom NLP by integrating Amazon Alexa with IBM Watson

Amazon is winning the smart home speaker battle. New data…

IHearYou : Empathy is the foundation in Conversation design

  IHearYou is a human-centric design approach and a conversation…

Continuous Automated Testing and Training Framework for Watson Conversation

For cognitive projects, a majority of the effort is spent on…

Designing conversations? What can you learn from Pixar's rules for storytelling?

Emma Coats, a freelance artist best known for her stint as a…

Do you need to give a personality and name for your bot?

Personality is one of the key attributes that can differentiate…

How Promotional Chatbot enables new User Experience for retailers

H&M, an apparel brand, uses chatbot technology to make sales…