Half Sized Blog Element (Single Author Style)

Half Sized Blog Element (Multi Author Style)

Chatbots and Conversation-Based search interfaces

A different navigational experience:  Instead of finding information via a search tab or drop-down menu, chatbots may open the door for conversation-based interfaces. And, companies can use the resulting feedback to optimize websites more quickly. The effect may be similar to the shift away from “like” buttons to more granular emoji-based reactions. We’re entering the […]

How the CognitiveEngage-ServiceNow integration revolutionize Customer Service

How the CognitiveEngage-ServiceNow integration can revolutionize Customer Service Chatbots have arrived and how. We see them everywhere – for social media, websites and even in business-business conversations. It’s time they made an appearance and impact in internal communications as well! Problems facing the modern HR Every time you see an HR executive grimacing over the […]

Chatbots and Conversation-Based search interfaces

A different navigational experience:  Instead of finding information via a search tab or drop-down menu, chatbots may open the door for conversation-based interfaces. And, companies can use the resulting feedback to optimize websites more quickly. The effect may be similar to the shift away from “like” buttons to more granular emoji-based reactions. We’re entering the […]

How the CognitiveEngage-ServiceNow integration revolutionize Customer Service

How the CognitiveEngage-ServiceNow integration can revolutionize Customer Service Chatbots have arrived and how. We see them everywhere – for social media, websites and even in business-business conversations. It’s time they made an appearance and impact in internal communications as well! Problems facing the modern HR Every time you see an HR executive grimacing over the […]