INTEGRATE YOUR SALESFORCE | CONNECT ALL YOUR DATA & APPLICATIONS | AUTOMATE YOUR WORKFLOW

We’re sure your SalesForce is doing the best it can. But are you certain you are leveraging all of its capabilities? Are you using multiple applications that need customer data? Did you know that integration can make SalesForce more effective and enhance customer engagement?

INNOVATE FASTER WITH AI | IMPROVE CUSTOMER EXPERIENCE | INTEGRATE CUSTOMER INFORMATION ACROSS ALL CHANNELS

Make the most of your SalesForce thanks to the cognitive capabilities of App Connect.

Easily integrate with other applications to maximise the results & improve the customer experience.

CONNECT

Connect your apps in just minutes without any coding necessary

SYNCHRONISE

Synchronise SalesForce accounts, leads, opportunities and forecasts with other applications you are using

AUTOMATE

Automate sharing key data between different apps

ENRICH

Enrich SalesForce with AI capabilities to drive new Customer and Employee experiences

THANKS TO APP CONNECT, WHEN AN EVENT OCCURS IN ONE APP, DATA IN OTHER SYNCHRONISED APPS WILL BE UPDATED AUTOMATICALLY

Don’t waste time on manually transferring customer data between applications.

Use this time for converting leads and closing deals!

DO YOU…

  • Work with customer data split between several locations, teams and message formats?
  • Use a number of apps that don’t talk to each other?
  • Have to manually update the same data across multiple locations?
  • Seek simple tools that would allow you to free up time spent on tedious tasks and processes?
  • Need to access data from older company systems without contacting IT every time?
  • Want to improve and streamline customer experience across multiple channels?

If you answered YES to any of the above, App Connect is the right solution for you!

WHAT IS IBM APP CONNECT?

App Connect is the smart solution to connect your SalesForce to other data sources across multiple applications.

A single integration platform to connect your data no matter where it lives, whether it lives, whether it’s on-premise or in the cloud.

Use cognitive technology to get all your information easily accessible and in one place.

SIMPLE

Thanks to a ‘no code’ approach, App Connect suits a range of different skill sets and is easily embraced by business and technical users alike, giving them the tools to automate their workflow and create powerful integrations. Use Watson and other AI services to enrich your data with cognitive insight without the need for coding.

QUICK

Integrations can be created in just a few steps thanks to pre-built connectivity to SalesForce and other leading SaaS applications as well as the ability to connect outside of the box to enterprise applications. Create intelligent automation flows with complex events and actions that do your work for you.

FLEXIBLE

Deploy on-premise, in the cloud or even use a Docker image. Multiple deployment options allow for balancing risk, cost and resource. Whether it’s IBM Cloud, IBM Container service on IBM Cloud or software install for private cloud, find the one that works best for you.

DISCOVER SOME OF THE BENEFITS APP CONNECT CAN BRING TO YOUR BUSINESS

DATA & API INTEGRATION

  • Simplified management of your data across all channels.
  • Automatically updated & synced data between multiple apps.
  • Increased operational efficiency thanks to all teams accessing the same, consistent data.

SALES AUTOMATION

  • Enable SalesForce Quote to Cash with integration of various systems and processes.
  • Consistent quoting, pricing and discounting.
  • Streamlined billing and revenue recognition.

ENHANCE CUSTOMER EXPERIANCE WITH AI

  • Accelerated development of new systems of engagement including Chatbot & Voice.
  • Personalise customer support experience with Cognitive Insights.
  • Enrich SalesForce with Watson AI capabilities.

REGISTER FOR A FREE TRIAL AND SEE FOR YOURSELF HOW APP CONNECT CAN IMPROVE YOUR SALESFORCE EXPERIENCE

— USE AI & COGNITIVE INTEGRATION TO ENHANCE THE CUSTOMER EXPERIENCE

App Connect users can take advantage of cognitive connectors to IBM Watson, including:

TONE ANALYZER

Leverages cognitive linguistic analysis to identify emotional, social and language tones in written text.

NATURAL LANGUAGE CLASSIFIER

Applies cognitive computing techniques to understand the language of short texts and make predictions about how to handle them.

LANGUAGE TRANSLATOR

Identifies and translates languages in multiple domains, including conversations, news and patents.

DISCOVERY

Help find the most relevant information from documents and data by using a combination of search and machine learning algorithms.

PERSONALITY INSIGHT

Derives insights from transactional and social media data to identify psychological traits which determine behavioural traits and intent.

RELATED CONTENT

IBM App Connect Demo

IBM App Connect Overview

Integrate Watson & Salesforce with App Connect

Connect & Automate your business with IBM App Connect