Robotic Process Automation

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Robotic process automation (RPA) is a type of software technology that enables the creation, implementation, and administration of software robots that mimic human actions while interacting with digital systems and software, with minimal difficulty.

RPA CANDIDATE TASKS

  • High Volume Tasks
  • Repetitive Tasks
  • Manual Data Entry
  • Integration With Multiple Systems
  • Rule-based Tasks

Digital Workforce

Robots mimic human actions including using mouse and keyboard, logging in and out, copying and pasting data, and more.

GUI Level Integration

RPA usually works on GUI level, providing integration between different applications easily.

24/7 Available

Robots work non-stop to complete assigned tasks.

Low-Code Development

Build your bots with IBM RPA’s low-code developer tools.

Zero Error

Once you train bots, they work with zero error rate. They don’t get distracted or make fat-finger errors.

Dashboard & Reports

Interactive dashboards and enable analysis of RPA and business data for operational insights, and report can be distributed internally or externally fir information dissemination

Intelligent Chatbots

Create IVAs (Intelligent Virtual Agents) using chat and RPA commands to enhance your customer experience.

Advanced Monitoring

Monitor your bots’ performance, follow which tasks are in the queue, which ones are completed, or see if there is any task that failed.

Run anywhere

Your choice of deployment. Display on premises or in the cloud(SAAS)

Finance & Accounting

Order-to-cash
Invoice processing
Bank reconciliation
Financial reporting
Auditing

IT

FTP management
Automatic installations
Monitoring and alarm generation
Data migration
Configuration

Supply Chain & Logistics

Inventory management
Shipment planning
Invoice verification
Reporting
B2B portal integrations

Customer Service

Customer Onboarding

Order management

Complaints and Dispute management

Billing and payment management

Customer support
Data Entry management

Insurance

Claims processing

Policy administration

Underwriting

Customer service

Fraud detection

Healthcare

Claims processing

Revenue cycle management

Electronic health records (EHR) management

Appointment scheduling

Patient data analysis

ACCELERATE TIME TO VALUE

Create test and deploy new automation schemes in hours, instead of days or months.

REDUCE HUMAN ERROR

Virtually eliminate copy-and-paste mistakes from entering the same data into multiple systems

INCREASE THROUGHPUT

Fulfill automated tasks in seconds or minutes, round the clock

BOOST PRODUCTIVITY

Move repetitive tasks to always-on bots enabling employees to spend more time on innovation