Cognitive View is a Regtech that analyzes customer communication data to automate the Risk & Compliance processes.

  • Gain deep insights from customer communication data to understand Customer Experience and Agent Performance.
  • Enable a Conduct control framework to manage conduct related risk and link directly with regulatory requirements.

WE USE NEXT-GENERATION ARTIFICIAL INTELLIGENCE, MACHINE LEARNING, AND BIG DATA ANALYTICS TO PROVIDE

FCA
Compliance

AFSL
Compliance

MiFID II
Compliance

Insurance Sales
Process

Royal Commission
Reforms

GDPR
Compliance

State-of-the-art features at your fingertips

Regulation Management

  • Understand changing regulations
  • Identify obligations
  • Manage obligations and related controls
  • Built-in Australian & Global regulatory libraries

Quality Assurance

  • Quality control & governance
  • Evaluate call center agent  or financial advisor performance
  • Automated call scoring

Conduct Risk Analytics

  • Conduct risk analysis
  • Compliance monitoring

Customer Experience Analytics

  • Customer sentiment analysis
  • Measure customer satisfaction
  • Improve NPS score

Schedule a Demo

SEE HOW
IT WORKS!