
What is Cognitive Engage
Nexright Cognitive Engage is a Customer Experience platform built…

Chatbot development as a Super Coach to improve member engagement
While chatbot development is in its infancy relative to other…

What is Conversational commerce
Conversational commerce is a term coined by Uber’s Chris Messina.
What…

Custom NLP by integrating Amazon Alexa with IBM Watson
Amazon is winning the smart home speaker battle.
New data…

IHearYou : Conversation design
IHearYou is a human-centric design approach and a conversation…

Personalize chat bots for product recommendation & upsell - key strategies
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Do you need to give a personality and name for your bot?
Personality is one of the key attributes that can differentiate…

How Promotional Chatbot enables new User Experience for retailers
H&M, an apparel brand, uses chatbot for retailers technology…

What Car should I buy? How Conversational commerce could help
Conversational Commerce: largely pertains to utilising chat,…

Customer Experience Improvement with process Automation
Pleasing customers and enhancing their interactions with any…