What is Conversational commerce

Conversational commerce is a term coined by Uber’s Chris Messina. What…

Custom NLP by integrating Amazon Alexa with IBM Watson

Amazon is winning the smart home speaker battle. New data…
conversation design

IHearYou : Conversation design

  IHearYou is a human-centric design approach and a conversation…

Continuous Automated Testing and Training Framework for Watson Conversation

For cognitive projects, a majority of the effort is spent on…

Personalize chat bots for product recommendation & upsell - key strategies

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Designing conversations? What can you learn from Pixar's rules for storytelling?

Emma Coats, a freelance artist best known for her stint as a…

Do you need to give a personality and name for your bot?

Personality is one of the key attributes that can differentiate…

How Promotional Chatbot enables new User Experience for retailers

H&M, an apparel brand, uses chatbot for retailers technology…

Amazon Alexa integration with IBM Watson

Companies are wise to automate business processes to optimize…

What Car should I buy? How Conversational commerce could help

Conversational Commerce: largely pertains to utilising chat,…