Natural Language Processing or NLP is a field of Artificial Intelligence that gives the machines the ability to read, understand and derive meaning from human languages. It helps in analysing and interpreting large number of customer data to get insights for effective  Compliance and Regtech strategies.

Regtech Solutions in tune with compliance automation is the new revolutionary technique to enhance customer satisfaction

Key Use cases for NLP

Customer Experience Improvement

Contract Management

Smart Search

Customer Feedback Analysis

Voice Analytics


Reduction of non-compliance

Reduce the level of non-compliance risk and minimize access to sensitive information

Operational cost reduction

Reduce operational costs by alleviating the overhead on IT to gather communications data for a compliance inquiry


Support Regulatory Investigations

Work more quickly and efficiently on regulatory investigations and search over hundreds of millions of records from multiple internal and external data sources, including emails, instant messages, voice recordings, social media, etc.


Automate the processing and extraction of relevant information

Ability to easily detect non-compliant activities with a single search and analytics dashboard

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