We live in an age of automation, where we are continuously interacting with systems that are trained to interact with human beings in a lot many different ways. Be it an e-commerce website or a customer care service, be it a marketing platform or a social networking site, we can find these automation services in almost every sector these […]
About Mrutyunjaya Jena
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Entries by Mrutyunjaya Jena
Recent Blog Entries
- What is Cognitive Engage
- Chatbot as a Super Coach to improve member engagement
- What is Conversational commerce
- Custom NLP by integrating Amazon Alexa with IBM Watson
- IHearYou : Empathy is the foundation in Conversation design
- Continuous Automated Testing and Training Framework for Watson Conversation
- Personalize chat bots for product recommendation & upsell – key strategies
- Designing conversations? What can you learn from Pixar’s rules for storytelling?
- Do you need to give a personality and name for your bot?