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Entries by DILIP
Typically, a number of areas/departments of any business leverage SalesForce and integrates with other applications to achieve various process automation including Sales, Finance, Marketing and Service automation. For example, Quote to Cash, Single Customer view. Each of these departments may have different ways of documenting their role in the conversion process and may use a different system. […]
SalesForce ServiceNow Integration to improve customer experience Nexright’s easy-to-manage integration solution allows in bi-directional sync between ServiceNow and Salesforce. The point-and-click interfaces allows mapping of source and target object fields easily and schedule of both real-time and batch integration processes. And since it’s built on the best Cloud connectivity technology, it assures that integration will enable best practices by […]
Pleasing customers and enhancing their interactions with any company all comes down to managing the customer experience. Most large companies have a goal that focuses on how to enhance customer experience, yet their efforts fall short for a variety of reasons. One of those reasons is the fact that there simply isn’t enough manpower or time […]
Delivering a winning customer experience requires a joined-up organisation. Customers hate dealing with fragmented companies. They get frustrated when they have to tell the same information to different people and annoyed when they have to deal with different departments. Did you know there are at least 5 silos impacting customer experience? 1) Organizational Silos “Another department […]
Gaining a consolidated view of enterprise interactions is a significant challenge due to the complexity of business systems and technology platforms. These solution assets meets the demand for consolidated visibility of interactions across applications, platforms and companies. This can deployed in IBM Bluemix platform.
Gateways provide extra functionality and control over connected devices and sensors. Single Connection – With a single sign-in and connection, a gateway can send events and receive commands on behalf of its registered devices using their device ids. Device Management – a Gateway can forward device management commands such as ‘reboot’ and ‘firmware update’ to […]
The Internet of Things (IoT) transformation will be driven by enterprises. Consumer products such as FitBits and connected electronics certainly garner a large part of the market, but IDC estimates more than 80 percent of IoT spend through 2020 will be on B2B applications and use cases. The Internet of Things will be one of […]
Nexright driving Banking & Fintech innovation leveraging API Economy The millennials will soon constitute up to half the global workforce by 2020 and it is only natural for public serving organizations like banks to pay heed to their concerns. Banking—according to a study by Viacom, a media network—faces the highest risk of disruption. Leaders of banking managements […]
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