Emma Coats, a freelance artist best known for her stint as a story artist at Pixar and the author of a viral list of 22 rules of storytelling. Google has brought on board Emma Coats, a storyboard artist who worked on Pixar’s movie “Brave,” as part of a Personality Team assembled to make Google Assistant […]
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Personality is one of the key attributes that can differentiate your bot from other bots that provide a similar service. Personality is like the color scheme of an app or the soundtrack of a movie — something that can provide consistency across the experience and indicate to the users what type of bot they are […]
H&M, an apparel brand, uses chatbot technology to make sales absolutely seamless. Bots greet customers via Kik messenger and ask a series of clever buyer funnel questions. Using the answers to their advantage, H&M bots guide users to virtual checkout counters by making product recommendations based on unique style preferences. “Every time a bot interacts […]
Companies are wise to automate business processes to optimize data entry by minimizing human error and eliminating redundancy. Robotic automation tools and voice enabled bot can free up employees to focus on more complex, fulfilling and engaging work. A virtual advisor can help people to seek a knowledge based advisory with a cognitive, conversational self-service […]
Conversational Commerce: largely pertains to utilising chat, messaging, or other natural language interfaces (i.e. voice) to interact with people, brands, or services and bots that heretofore have had no real place in the bidirectional, asynchronous messaging context. Ever wondered how you decide to buy a car. Buying a car, whether it’s a first-time purchase or not, […]
Promotional Bot integrates with your existing website, mobile app or e-commerce sites and converts it into a 24*7 Sales engine. It promotes deals, can integrate with your existing loyalty engine and help in upselling. Its promotion model is very pro-active and customer engaging rather than presenting a static set of information or search option. Understands […]
Virtual FAQ Agent Service Assistant
In most cases, organizations that adopt SAP software remain heterogeneous enterprises. In heterogeneous enterprises, most SAP implementations must be integrated with various non-SAP enterprise systems, portals, messaging infrastructure, security, systems of record, systems of engagement, and so on. Organizations can enhance and extend pre-built capabilities in SAP software with a hybrid integration strategy to maximize […]
Nexright’s ServiceNow and SalesForce integration helps your organization in integrating SalesForce with ServiceNow’s flexible incident and request management applications in order to improve service levels while minimizing the customer churn rate. The Nexright pre-built solution bundle allows you to synchronize and schedule imports & exports with an intuitive mapping interface for all of your integration […]
For digital enabled retail business, real time information and single data view is critical as part of the business strategy. Nexright’s accelerated eCommerce solution will help retailers in • Strategy to convert Web commerce into an app commerce to include multiple channel and touch points including Web apps, native smartphone apps, tablet apps, and retail […]
Recent Blog Entries
- What is Cognitive Engage
- Chatbot as a Super Coach to improve member engagement
- What is Conversational commerce
- Custom NLP by integrating Amazon Alexa with IBM Watson
- IHearYou : Empathy is the foundation in Conversation design
- Continuous Automated Testing and Training Framework for Watson Conversation
- Personalize chat bots for product recommendation & upsell – key strategies
- Designing conversations? What can you learn from Pixar’s rules for storytelling?
- Do you need to give a personality and name for your bot?